"As a project management consulting firm, I found it difficult to attract new clients so a trusted colleague referred CL James Consulting to help with client engagement strategies. Mrs. James helped us define our brand to speak to our target audience and develop a winning customer experience game plan that focused on begin with our customer’s end in mind to produce repeat clientele! I was highly pleased with their performance and will be a repeat customer!"
Less Grind, More Growth
Unlock Your
Business Potential
Beyond Burnout - Systems for Success
Get Ahead, Not Overwhelmed
Tired of being a professional juggler? Grab our free eBook,
"Beyond Burnout - Systems for Success," and learn how to swap chaos for control.
Let the systems do the heavy lifting so you can
take a well-deserved breather.
Less Grind, More Growth
Unlock Your
Business Potential
Beyond Burnout - Systems for Success
Get Ahead, Not Overwhelmed
Tired of being a professional juggler? Grab
our free eBook, "Beyond Burnout - Systems
for Success," and learn how to swap chaos
for control. Let the systems do the heavy
lifting so you can take a well-deserved
breather.
Our Expertise
Where Operations
Meet Innovation
We don't just tweak your business processes; we transform them. Get ready for a custom blend of strategy and technology that scales businesses like yours without the growing pains.
Our Audience
For the Bold and
the Busy
Perfect for entrepreneurs who wear all the hats but don't want to wear themselves out. We help you streamline your operations so you can focus on the boardroom, not the backroom.
Solutions Offered
Strategic Services for Streamlined Success
Find It, Fix It, Forget It
Operations Audit
Dive deep into your operations, find what's holding you
back, and fix it. Say goodbye to bottlenecks and hello to smooth sailing.
Dive deep into your operations, find what's holding you back, and fix it. Say goodbye to bottlenecks and hello to smooth sailing.
Your Business, Only Better
Standard Operating Procedures (SOPs)
Develop SOPs that aren't just standard but spectacular. These aren't your grandma's guidelines—they're your blueprint to brilliance.
From Zero to Hero
Full Operations System Build
We don't just build systems; we build superheroes. Prepare for operational systems that work almost as hard as you do.
Keep Calm and Consult On
Operations Consulting
Ongoing insights that keep you at the top of your game. In the world of business, it's adapting or becoming irrelevant.
Ongoing insights that keep you at the top of your game. In the world of business, it's adapting or becoming irrelevant.
Leader of the Pack
Group Coaching - Solo to CEO
Solo doesn't have to mean soloist. Join our group coaching program, Solo to CEO, and start conducting your business like a symphony.
Solo doesn't have to mean soloist. Join our group coaching program, Solo to CEO, and start conducting your business like a symphony.
Our Difference
Not Your Average Consultants
We don't just give advice; we get our hands dirty. Imagine
having a fairy godmother for your business, but instead of a wand, we wield the latest tech and smartest strategies.
Ready to Chat
You Know You're Ready to Work with Us If...
You're drowning in tasks and thirsty for structure.
Your business feels more like a wild goose chase than a well-oiled machine.
You're a one-person army needing an upgrade to a fully-fledged battalion.
You're sick of putting out fires and ready to install some fire extinguishers.
You know that to really soar, you need a runway, not just wings.
How We Work
Your Operational Makeover
Think of us as the personal trainers for your business processes—without the sweat and tears. We sculpt your operations into shape, ensuring they're lean, mean, and ready to perform.
How We Work
Your Operational Makeover
Think of us as the personal trainers for your business processes—without the sweat and tears. We sculpt your operations into shape, ensuring they're lean, mean, and ready to perform.
What Clients Are Saying
VALENCIA GOODSON
TYRA WATTY
"Cheryl has the ability to transform nothing into something. She can an existing process and find a way to optimize it for improved efficiency and output. Cheryl can see and cultivate vision, by asking the 'Why' questions, but also asking the 'Why Not' questions. Cheryl has been a leader in well-known global businesses for many years. That experience in growing and maintaining a brand is a sweet spot of hers."
KATE KING
"Cheryl is a seasoned and results-oriented leader. She is exceptional at driving actions across multiple functions that benefit the business growth. Proven excellence in data management, creative thinking, driving results and resilience, she possesses heart-centered leadership skills that galvanize energy to drive high performance."
CARA WHITEHILL
"I’ve had the pleasure of working with Cheryl for several years as we collaborated on a major strategic partnership. I particularly valued her creative insights into the customer experience and how she helped us navigate all aspects of the customer journey, including consideration of the often-overlooked internal 'customer' stakeholders who were critical to delivering the best experience to the ultimate end customer. She has a fine-tuned sense for what’s most important to the customer experience from all angles and can be a terrific thought partner for developing a compelling customer journey."
Rodney McKinnis
McKinnis Founder of
MACC IVWealth
Management Group LLC
McKinnis Founder of
MACC IVWealth
Management Group LLC
"Cheryl has the ability to transform nothing into something. She can an existing process and find a way to optimize it for improved efficiency and output. Cheryl can see and cultivate vision, by asking the 'Why' questions, but also asking the 'Why Not' questions. Cheryl has been a leader in well-known global businesses for many years. That experience in growing and maintaining a brand is a sweet spot of hers."
VALENCIA GOODSON
"As a project management consulting firm, I found it difficult to attract new clients so a trusted colleague referred CL James Consulting to help with client engagement strategies. Mrs. James helped us define our brand to speak to our target audience and develop a winning customer experience game plan that focused on begin with our customer’s end in mind to produce repeat clientele! I was highly pleased with their performance and will be a repeat customer!"
TYRA WATTY
"Cheryl has the ability to transform nothing into something. She can take an existing process and find a way to optimize it for improved efficiency and output. Cheryl can see and cultivate vision, by asking the 'Why' questions, but also asking the 'Why Not' questions. Cheryl has been a leader in well-known global businesses for many years. That experience in growing and maintaining a brand is a sweet spot of hers."
KATE KING
"Cheryl is a seasoned and results-oriented leader. She is exceptional at driving actions across multiple functions that benefit the business growth. Proven excellence in data management, creative thinking, driving results, and resilience, she possesses heart-centered leadership skills that galvanize energy to drive high performance."
CARA WHITEHILL
"I’ve had the pleasure of working with Cheryl for several years as we collaborated on a major strategic partnership. I particularly valued her creative insights into the customer experience and how she helped us navigate all aspects of the customer journey, including consideration of the often-overlooked internal 'customer' stakeholders who were critical to delivering the best experience to the ultimate end customer. She has a fine-tuned sense for what’s most important to the customer experience from all angles and can be a terrific thought partner for developing a compelling customer journey."
Rodney McKinnis
Founder of MACC IVWealth Management Group LLC
"Cheryl has the ability to transform nothing into something. She can take an existing process and find a way to optimize it for improved efficiency and output. Cheryl can see and cultivate vision, by asking the 'Why' questions, but also asking the 'Why Not' questions. Cheryl has been a leader in well-known global businesses for many years. That experience in growing and maintaining a brand is a sweet spot of hers."
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Each month I’ll perform a forward-facing ‘what-if’ analysis of a business to highlight potential opportunities or concerns. Get these and other business operations/strategy tips by adding your email address here
